The privacy and security of the data entrusted to HealthLINC is our first priority. All of the servers that store and process protected health data for HealthLINC users are managed by The Health Collaborative. The Health Collaborative have been recognized as one of the nation’s largest, most advanced, and most financially sustainable health information exchange (HIE) organizations. HealthLINC wants people in the communities we serve to understand how health information is shared and protected in our system.

How are records kept private and secure?  HealthLINC and THC use advanced technologies, documented procedures and sound business practices to ensure health information is secure. Only authorized health care providers involved in the care of a patient can access individually identifiable health information like patient medical records.  Our technology systems, using encryption, bio metric identifiers, role-based access, electronic audit trails and other progressive security features, track patient information across systems and make sure it’s delivered only to the right, approved health care provider.

Who do we share your information with?  We share information only as directed by our participating health care provider organizations and in accordance with applicable state and federal laws. We never release patient information to third-party organizations for marketing purposes.

What kind of health information is shared?  HealthLINC sends and receives information from health care providers such as the patient’s medical history, laboratory and/or imaging results, medications, allergies, known drug reactions, diagnoses, inpatient procedures, hospital admission alerts, patient summaries and demographic information.