Quality care often depends on knowing where your patients have received care. Hospital visits cost significantly more than a regular office visit, and result in fragmented care, medication confusion, and missed opportunities for preventive and routine examination. Timely follow-up and collaboration on transitions can improve patient outcomes. With daily notification, physicians and other clinicians can accelerate their patients’ follow-up care in the office following ED visits, outpatient procedures, or hospitalizations.
Our CNS notifies physicians and other clinicians when their patients are admitted to the emergency or other hospital department, receive outpatient procedures, are admitted or discharged from the hospital, or experience a significant change in Medication or Re-Admission Risk Score.
Process to transform ADT message into an alert
Our CNS notifies physicians and other clinicians when their patients are admitted to the emergency or other hospital department, receive outpatient procedures, are admitted or discharged from the hospital, or experience a significant change in Medication or Re-Admission Risk Score.
Process to transform ADT message into an alert
- Source System creates ADT Message—Hospital registration system delivers ADT (admission, discharge, transfer) with any change in patient activity within that facility.
- HealthLINC Receives ADT Message—The HIE filters all ADT messages sent so only those appropriate are used in the notification process.
- HealthLINC Processes ADT Message— Using the current office patient profile, the patient matching function identifies the correct office for the Alert
- HealthLINC Creates the Care Notification—Once the patient is matched to the correct provider, a Notice is generated according to recipient choice, ie daily, real time, other.
- HealthLINC Sends Alerts via DIRECT Secure Messaging—The Care Notification is delivered via secure Direct email, or directly into your EMR for use by the appropriate providers or care managers.
The Four Step Process to High Risk Patient Care Management
HealthLINC knows there isn’t time to change how you do your work all at once, so it has developed a four step process that allows you to make changes incrementally, quickly, and in profound ways.
- Patient Navigate —Prepare for discharges earlier. HealthLINC sends customized electronic Notifications to your care managers (or key staff) enabling them to track patient transitions in care.
- Patient Activate—Redirect care to reduce costly care patterns. HealthLINC prepares a monthly CNS Report to your practice so you can actively engage in high-risk patient events rather than react to them.
- Practice Analyze—HealthLINC trains and coaches key staff and care managers to utilize the Notificatons in office workflow to improve patient focused care and quality improvement directed toward appropriate emergency department utilization and reduction in hospital readmissions.
- Community Engage—HealthLINC facilitates use of Direct technology and shared Notifications to coordinate care across multiple providers and organizations including hospitals.
For more information on CNS, please contact Kathy Church at 812.353.4026
